As we used in this Cancellation and Refund Policy, Words “We” (or) “Our” (or) “Us” (or) “Company” (or) “Organization” (or) “Platform” shall mean the KVR Scientific Services and/or KVRSS and/or KVRSS Group and/or KVR Library Management and/or KVRLMS. Any references to “You” (or) “Your” (or) “User” (or) “Client” (or) “Customer” shall mean any person (or) entity using this Platform.
This platform has taken collaboration with Avenues India Pvt Ltd (CCAvenue Payment Gateway), PayU Payment Gateway and PayPal for online payments. Whenever clients (or) customers of this platform are paying through our payment gateway indicates that they are also obeying the merchant business Cancellation and Refund Policy along with the KVRLMS’s Cancellation and Refund Policy
Your amount will be refunded in following cases 1. It showed transaction failure but money was debited from your account, 2. Certain cases, if the reason furnished by customer is acceptable.
In any case of failure transactions with amount is debited from your account (if we received your amount), upon confirmation, we will refund your money after deducting the cancellation charges, if any (Bank and payment gateway charges (or) any other charges depends on the location of user).
In any case of failure transactions and if amount is debited from your account but if we have not received same to our account, then those transactions will be automatically settled from the payment gateway itself.
Once your account setup is over, then no cancellations will be allowed.
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